Privacy Policy

    At Medipack, your trust is our top priority. We are committed to protecting your personal and medical information while providing safe and reliable medicine delivery. This Privacy Policy explains how we collect, use, and safeguard your data.

    Information We Collect

    When you use Medipack, we may collect the following information:

    Personal details: Name, address, phone number, email.

    Medical information: Valid prescriptions, doctor’s details (if provided).

    Usage data: How you use our app/website to improve services.


    2. How We Use Your Information

    We use your information only for:

    Processing and delivering your medicine orders.

    Verifying prescriptions with licensed pharmacies.

    Communicating updates about your orders.

    Ensuring compliance with legal and healthcare regulations.

    Improving our services and customer experience.

    3. Sharing of Information

    We do not sell or share your personal data with third parties for marketing.
    Your information may only be shared with:

    Licensed pharmacies (to fulfill your order).

    Delivery partners (to ensure timely delivery).

    Legal authorities (if required by law or regulation).

    4. Data Security

    We use secure encryption and authentication measures to protect your data.

    Access to prescription and personal data is restricted to authorized staff only.

    While we take all precautions, we cannot guarantee 100% security of information transmitted online.

    5. Data Retention

    Prescription and order records are retained only for as long as legally required.

    You may request deletion of your personal data once it is no longer needed.

    6. Your Rights

    As a user, you have the right to:

    Access the personal information we hold about you.

    Request corrections to inaccurate information.

    Request deletion of your account and associated data (subject to legal requirements).

    7. Cookies & Tracking

    Our app/website may use cookies to improve functionality and personalize your experience.

    You can disable cookies in your browser/app settings.

    8. Updates to Policy

    Medipack may update this Privacy Policy from time to time.

    Any changes will be notified on our app/website.

    9. Contact Us

    If you have questions about this Privacy Policy or how your data is handled, please get in touch with us at:

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